New error report

Dear Customer!

Thank you for visiting our error reporting interface. With our nationwide service network, we provide reliable, professional assistance in the event of a malfunction of refrigeration and commercial kitchen equipment. You can help our work by selecting the appropriate error type so that we can send the right specialist to you as soon as possible.

Please report the error you are experiencing by filling out the form below!

You can choose this error reporting method at any time 24 hours a day, which will then be sent directly to our dispatch center via e-mail. If you have provided all the necessary information, we will record the error and send you an automatic information letter. Our repair colleague will then contact you shortly to arrange a time for the visit.

Please answer the questions below and then send us the form.

If you are a contracted, large business partner, please log in first and submit your bug report via the personalized interface.

Thank you for your cooperation!

Site Data

Equipment Data

Invoicing data

Image(s)

It is possible to upload a maximum of 3 images in jpg, jpeg, png format, with a maximum size of 4.5 MB per image.

Overview

Site Data:

Address:

Contact:

Equipment Data:

Equipment type:

Under warranty?

Date of purchase:
Serial No.:
Error description:

Invoicing data:

Bill-to Name:
VAT No:
Address:

The data above are correct